Superno AI's Webchat enables you to incorporate a chatbot on your website. 

This standalone feature doesn't require linkage to any third-party platforms such as Facebook, Telegram, WhatsApp, or Google. 

Additionally, if you gather customer emails or phone numbers via the webchat, your business can easily communicate with them through an SMS or email whenever needed.

Embedding the Webchat Code into Your Website

1 – Navigate to Settings > Channels > Web Chatbot > Manage

1. Set the Name of your Webchat

2. Set the Welcome Message Flow for your Webchat

3. Add you website domain or subdomain to the Authorized websites.The chatbot will only load on authorized websites.

After creating and saving your Webchat, click 3 dots and get the code.

Copy and insert the following code into your website’s body or footer.

Copy code:

<script src="https://app.supernoai.com/webchat/plugin.js?v=5"></script><script>ktt10.setup({id:"YOUR WEBCHAT ID",accountId:"YOUR ACCOUNT ID",color:"#000000"})</script>

This simple code snippet will embed a webchat on your website. Implementing the Webchat as a Standalone Page:

Navigate to the URL, replacing "YOUR_ACCOUNT_ID" with your accountID:
https://app.supernoai.com/webchat/?p=YOUR_ACCOUNT_ID

Customizing Color Scheme

To change the color of the webchat interface, include a 'color' attribute within the setup function as follows:

Copy code:

<script src="https://app.supernoai.com/webchat/plugin.js?v=5"></script><script>ktt10.setup({id:"YOUR WEBCHAT ID",accountId:"YOUR ACCOUNT ID",color:"#000000"})</script>

Replace "#ff0000" with your desired color code.

Switching Webchat Templates

Superno AI currently offers three templates for webchat. 
We'll soon offer more template options. To change the template, include a 'template' attribute within the setup function as follows:

Copy code:

<script src="https://app.supernoai.com/webchat/plugin.js"></script>

<script>

      ktt10.setup(

        { 

            pageId: YOUR_ACCOUNT_ID, 

            color: "#007BFF", 

            hideHeader: true, 

            template: "template1"

        }

      );

</script>

Displaying the Account Profile Picture as a Persona

To showcase your account profile image as a persona within the chat, use the 'showPersona' attribute as follows:

Copy code:

<script src="https://app.supernoai.com/webchat/plugin.js?v=5"></script><script>ktt10.setup({id:"YOUR WEBCHAT ID",accountId:"YOUR ACCOUNT ID",color:"#000000"})</script>

Modifying the Chat Icon

To change the chat icon, use the 'icon' attribute and specify the URL of your desired image:

Copy code:

<script src="https://app.supernoai.com/webchat/plugin.js"></script>

<script>

      ktt10.setup({ pageId: YOUR_ACCOUNT_ID, showPersona: true, icon: "YOUR_IMAGE_URL"});

</script>

Replace "YOUR_IMAGE_URL" with the URL of your chosen image.

Transitioning the Conversation from Any Channel to Webchat

Not all channels support the comprehensive features offered by webchat. 

For example, if a customer is communicating with your business via SMS and you want to showcase a gallery list of your services, you can transfer the conversation to webchat. 

Simply send the user a message containing the following system custom field: {{webchat}}

To automatically start a specific flow or step when the user accesses this link, append "&ref=FLOW_OR_STEP_ID" to the end. 

For example, if the FLOW_ID is 111111, the link would be:

{{webchat}}&ref=111111

This link will load previous messages from the conversation between the bot and the user. 

If you prefer not to load old messages, append "&lc=0" at the end of the link:

{{webchat}}&ref=111111&lc=0

iFrame 

<div style="width:100%; padding-bottom:56.25%; position:relative;">

  <iframe src="{{Your WebChat Link HERE}}" style="position:absolute; top:0px; left:0px; 

  width:100%; height:100%; border: none; overflow: hidden;">iframe>

div></iframe></div>

How to Automatically Open Webchat

Superno AI Setup Script with Timeout

To set up the Superno AI plugin and include a setTimeout function to click a button after 4 seconds, follow the script format below:

<script src="https://app.supernoai.com/webchat/plugin.js?v=5"></script>

<script>

  ktt10.setup({

    id: "uxZ1a5Wvqj3TpqlgNaZ",

    accountId: "YOUR-ID-HERE",

    color: "#7E66D9"

  });

  setTimeout(function() {

    ktt10Btn.click();

  }, 4000);

</script>

Breakdown of the Script:

1. Loading the Plugin:

   <script src="https://app.supernoai.com/webchat/plugin.js?v=5"></script>

2. Initializing the Plugin:

   <script>

     ktt10.setup({

       id: "uxZ1a5Wvqj3TpqlgNaZ",

       accountId: "YOUR-ID-HERE",

       color: "#7E66D9"

     });

3. Adding the Timeout Function:

     setTimeout(function() {

       ktt10Btn.click();

     }, 4000);

   </script>

This script initializes the Superno AI plugin with the specified configuration and sets a timeout to automatically click the ktt10Btn button after 4 seconds.